Exchange & Refund
Refund are only applicable on purchases made within 5 days ( ONLY IF NOT USED )
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method ( 350 Delivery charges will be deduct on original amount ). Please remember it can take some time for your bank or credit card company to process and post the refund too.
Size Exchanges are applicable on purchases made within 10 days. The item returned should be in dispatch condition & not used to be applicable.
Contact us on our Socials or call us during our working Hours and our team will guide you through the size exchange process. Shoes Return is the customer responsibility.( 200 Delivery charges is applicable on exchange shoes parcel ). Please note that after confirmation of size from the customer the article is dispatched next working day. If there is any delay from the courier our team member will help you through the process until you receive the item requested.
1. We offer 5 Days Shoe Warranty,
2. Water damage claim will not be entertained.
3. Shoes will be repaired within 7-10 days incase any issue arises.